Non-Emergency Medical Transportation (NEMT)

Compliance & Auditing Services

Supporting safer, smarter transportation through regulatory expertise and real-world solutions.

Are You Audit-Ready?

Non-Emergency Medical Transportation (NEMT) providers face increasing oversight from brokers, Medicaid agencies, and state regulators. At Connective Healthcare Solutions, we help you stay compliant — before an audit notice arrives.

Whether you’re preparing for a re-credentialing review, setting up a new fleet, or recovering from a Corrective Action Plan (CAP), our NEMT Compliance & Auditing Services are designed to meet your needs on your schedule.

Our Services

Full Compliance Audits (Driver, Vehicle, Trip, and Admin Files)

Ensure your entire operation is audit-ready with a comprehensive compliance review. Our full audits evaluate driver credentialing, vehicle documentation, trip manifests, and administrative policies to identify gaps before brokers or Medicaid agencies do. You’ll receive a detailed report, compliance scorecard, and practical recommendations to get back on track fast.

Broker and Medicaid Readiness Assessments

Preparing for a new contract, re-credentialing, or state inspection? We conduct readiness assessments tailored to broker (ModivCare, MTM, Alivi) and Florida Medicaid standards. We’ll review required documents, training logs, and SOPs to ensure your business meets expectations before official reviews take place.

Corrective Action Plan (CAP) Support and Documentation

Received a CAP from a broker or Medicaid agency? Don’t panic. We guide you through the response process with clear documentation, remediation strategies, and timeline tracking. Our team helps you resolve deficiencies quickly and restore trust with regulators or brokers.

Policy and Forms Development

We provide professionally written, fully customizable policies and operational forms designed specifically for NEMT providers. From HIPAA and ADA policies to incident logs and trip templates, we deliver the tools you need to stay compliant and organized.

Staff Training and HIPAA Refreshers

Keep your drivers and staff current on critical compliance topics. We offer virtual or on-site training in HIPAA, ADA transport requirements, trip documentation, incident reporting, and more. Certificates of completion are provided for all participants.

Let’s Get You Compliant

Ready to schedule a quick review or learn more about how we can help?

Contact us today to discuss your needs.

📞 (813) 534-0088
📧NEMTSupport@connectivehc.com
📆
Book Your Free Compliance Consult

Why Connective?


With over 20 years of experience in healthcare compliance and provider enrollment, we bring a deep understanding of the operational and regulatory pressures you face. We don’t just audit — we guide, support, and simplify.

✅ Real-world expertise
✅ Transparent pricing
✅ Hands-on support for real-time corrections
✅ Professional liability insured
✅ Based in Florida, serving clients nationwide